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Customer Approved Since 1942 — Family-Owned & Operated

24/7 Emergency Service

Burst & Frozen Pipe Repair in Salt Lake City, UT

Utah winters cause more burst pipes per capita than most western states. We respond 24/7 and carry repair parts on every truck.

(801) 266-3529
4.8Google
80+ YearsLicensed & Insured

80+ Years

in Business

Licensed

& Insured

4.8★ Google

Reviews

24/7

Emergency

Financing

Available

3 Utah

Locations

Why Utah Homes Are Vulnerable to Burst Pipes

The Wasatch Front's freeze-thaw cycles are relentless. Nighttime temperatures in the valley can drop into the single digits while afternoon sun warms exterior walls to 40°F. That thermal cycling puts enormous stress on water pipes — especially in exterior walls, unheated crawl spaces, and garages. We see the most burst pipe calls in December through February, with a second spike during late-season cold snaps in March and April when homeowners have already turned off heat tape or winterization.

The homes most at risk are pre-1985 builds with pipes routed through exterior walls (very common in Murray, Holladay, and older Sandy neighborhoods) and homes with crawl spaces that lack adequate insulation. Galvanized and early-generation copper pipes in these locations are particularly vulnerable because decades of hard water corrosion have already weakened the pipe walls.

When a pipe bursts, the priority is stopping the water. Our emergency trucks carry repair clamps, SharkBite push-fit fittings, copper and PEX repair materials, and portable extraction equipment. We can stop the flow and make a permanent repair on most residential burst pipes in a single visit. For frozen pipes that haven't burst yet, we thaw them safely using controlled heat — never a torch, which can cause pipe joints to fail or start a fire.

Frozen vs. Burst: They Require Different Responses

A frozen pipe hasn't failed yet — it's blocked by ice but still intact. The danger is that expanding ice creates 2,000+ PSI of pressure that can split copper, bust solder joints, and crack PVC. Never use a torch or space heater directly on the pipe. Open the faucet that the frozen pipe feeds (so melting ice can drain), and call us. We use controlled heat wraps and warm air circulation to thaw safely. If the pipe has already burst, shut off your main water valve immediately and call us.

  • 24/7 emergency response — burst pipe repair within 60 minutes for most Wasatch Front addresses
  • Frozen pipe thawing — safe, controlled heat methods that prevent secondary damage
  • Copper, PEX, PVC, and galvanized pipe repair — we carry materials for all pipe types
  • Water damage mitigation — we stop the source and help coordinate restoration if needed
  • Winterization services — pipe insulation, heat tape installation, and vulnerable area assessment
Emergency burst pipe repair by Towers Plumbing in a Salt Lake City home during winter

Quick Info

Typical Cost

$200–$1,200

Timeline

60-min emergency

Warranty

1-year labor

Know the Warning Signs

Signs You Need Burst & Frozen Pipe Repair

Catch these early to avoid a bigger, more expensive problem down the line.

No Water from a Faucet

If one fixture stops flowing during cold weather while others work, the supply pipe feeding it is likely frozen. Act quickly — it may not have burst yet.

Act Now

Bulging or Frost on Pipes

Visible frost, ice, or a pipe that looks swollen is about to fail. Turn off the water main and call immediately.

Act Now

Water Spraying or Pooling

The pipe has burst. Shut off your main valve immediately (usually near the water meter or where the line enters the house) and call us.

Act Now

Water Stain Appearing Rapidly

A growing wet spot on a wall or ceiling means a pipe has failed behind the surface. The leak may be significant even if the stain seems small.

Act Now

Pipes in Exterior Walls

If your home has supply lines running through exterior-facing walls and temperatures are dropping below 20°F, those pipes are at risk. Prevention is far cheaper than repair.

Watch This

Unheated Spaces with Plumbing

Crawl spaces, garages, and unfinished basements with exposed pipes are prime burst pipe locations. If these areas aren't insulated, winterization is urgent.

Watch This

Transparent from Start to Finish

How Our Service Works

01

Emergency Dispatch

Call anytime — we dispatch within minutes. Our operator will walk you through shutting off the water main while a technician is en route.

02

Stop the Damage

First priority: stop the water. We shut off the supply, assess the damage, and begin extraction if water is pooling.

03

Permanent Repair

We repair the pipe with the right materials for the pipe type — copper, PEX, or PVC. No temporary fixes that fail next week.

04

Prevention Advice

We identify why the pipe froze or burst and recommend insulation, heat tape, or rerouting to prevent recurrence.

The Towers Difference

Why Northern Utah Trusts Towers

60-Minute Emergency Response

We dispatch from three Utah locations. For active water emergencies, we prioritize response time above everything else.

Repair Parts on Every Truck

Our emergency trucks carry copper, PEX, SharkBite fittings, repair clamps, and PVC materials. We don't diagnose and then leave to get parts.

Safe Thawing Methods

We use controlled heat wraps and warm air — never propane torches. Improper thawing causes more damage than the freeze.

Winterization Services

We identify and protect vulnerable pipes before winter hits. Heat tape, insulation, and pipe rerouting prevent the emergency in the first place.

Real Customers, Real Results

What Our Customers Say

Woke up to water pouring through our first-floor ceiling at 5 AM in January. Called Towers and a plumber was here by 5:45. He found the burst pipe in the attic, repaired it, and helped us shut everything down to minimize damage. Saved our house from getting much worse. These guys are the real deal.

Brian & Natalie F.

Bountiful, UT

Google Review

Got Questions?

Burst & Frozen Pipe Repair FAQ

Answers from our master plumbers — based on real questions from Northern Utah homeowners.

Step 1: Shut off the main water valve immediately — it's usually near your water meter or where the water line enters the house. Step 2: Open faucets to drain remaining water from the system. Step 3: Turn off electricity to affected areas if water is near electrical outlets. Step 4: Call us. We'll have a technician there within 60 minutes.

Need Burst & Frozen Pipe Repair?

Call us 24/7 for same-day service. Free estimates on all projects. No hidden fees, no surprises — just honest plumbing.

(801) 266-3529

Licensed & Insured • Satisfaction Guaranteed • Financing Available

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